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Find your workspaceYour account exists, but workspace access has not been enabled. Contact Escalio if you need help opening your organization.
Your existing account and organization are preserved.
Create your owner account and a new organization.
Use the confirmation link to choose your password. Then sign in to your workspace and start your 14-day trial.
Local test: confirmation messages stay in the local outbox. No email is sent.
14 days with full workspace access, then 7 days without sending customer replies. After that, an administrator can open Billing to pay and restore access.
Use invented organization and contact details. Email is not sent from this local build.
Escalio AI is off in this organization. Your messages are saved in threads; an owner or admin can turn it on in Settings → AI → Models.
Saved. Escalio AI is off in this organization; an owner or admin can turn it on in Settings → AI → Models.
Escalio AI can’t read typed messages here yet: use the buttons above.
One conversation at a time.
Example ticket: Escalio added it so you can see how tickets look. Replies to it are not sent.
Lowercase words without spaces; separate several with spaces or commas. A new tag is created when you add it. Search finds tickets by tag.
Add one or several addresses, separated by commas; a pasted list works too. CCs get copies of public email replies, their email replies join this ticket, and they see it in the support portal. Up to 20.
Stored in this organization’s local database.
Messages in creation order, with their current email status.
Ask for a summary, a reply draft or what to check next. Escalio AI reads this ticket’s conversation and internal notes.
Saved. Escalio AI is off in this organization; an owner or admin can turn it on in Settings → AI → Models.
Your organization at a glance. Open tickets need attention; resolved conversations stay in your history.
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